Business Analyst and Health Care Domain

Health Care is a very important industry that contributes to the growing world economy. Health Care and Pharmaceuticals sector have a certain way of working that is essentially different from the other sectors. There are a lot of norms and regulations set by governing authorities that are to be followed by health care professionals. This applies to a Business Analyst too, who has projects dealing with this domain. The basic principle of success of a Business Analyst (BA) is that he needs the right balance of information and technical knowhow to successfully complete his job in any sector. This dictum applies to the Health Care sector as well.

A BA should be well versed with the information that is needed for a professional to work in the Health care domain. Since he has to analyze the processes and then help in the development of essential software for the projects in the health care and pharmaceuticals sector, he needs to have both – the information required of a Health Care professional and the technical knowledge required for the establishment of software designed for this sector. With the adequate knowledge of both these pre-requisites, a BA can be confident of carrying out his job to the client’s satisfaction.

As is known to one and all, health care sector deals with clinics, hospitals, laboratories, medical tests etc. since these all lead to the safety of human life, health care professionals including Business Analysts need to be aware of every norm and have a complete know-how of how things work in the sector. The knowledge of the working of this sector, equipped with good sound knowledge of the techniques used in hospitals or laboratories or the concerned place of work, will make a Business Analyst in this domain stand in good stead. As mentioned above, compliance with many norms and regulations have to be taken care of. These usually pertain to legal, forensic medicine, political, social, and even economic ambits. Such care is essential since it is obvious that the end results of completed projects deal with human lives and so the consequences, if gone awry, can be fatal to life itself, not just loss of money.

Hence, technical knowledge should be sound and a complete know how of technical guidelines, processes, running and working of software packages, is quite essential for a BA. Most importantly, since these projects deal with human health and safeguarding of life itself, the time lines of the project and accuracy of the project must gain highest priority, but also keeping in mind the cost.

An important point relating to the technical know-how of a BA is knowledge of clinical trials – their procedures, laws, terminologies, and latest developments. Experience and expertise in Enterprise Content Management systems, Database Management Systems, tools like SAS, data mining, documentation, security, systems helping professionals to make informed decisions and faster data retrieval systems always helps a Business Analyst successfully complete a project. Ensuring there are no loopholes in the implementation of these projects is a must by a BA, since they concern human lives.